SalesCatalysts practices a permission-based email marketing policy. It strictly prohibits users from sending Unsolicited Commercial Emails (UCE), which is also known as spamming.
Why Did You Receive Email from Us
You received email from us as you opted-in to any of our clients' mailing lists or you have a business relationship with her. SalesCatalysts never offers, shares nor sells our internal or clients' email address lists in whatever format to any clients for their email marketing campaigns.
Unsubscribe
Any time when you want to unsubscribe from the newsletter or mailing list, you can just click on the unsubscribe link at the bottom of the email. This link comes with every email sent through SalesCatalysts Email Marketing service and is non-removable by our clients. Simply follow the confirmation procedure of the unsubscribe link thereafter and your status will be updated immediately.
Reporting Spam
If you suspect yourself being spammed, or find your unsubscribe request being ignored, please forward the suspected email to abuse@salescatalysts.com. We will investigate immediately and clients found with spamming will be banned from using our email marketing service immediately without any refund.
Why Anti-Spam?
SalesCatalysts believes interests of marketers should be balanced with rights of every email recipient. We also highly respect privacy that personal information should not be shared with nor used by any third party without prior consent. These are the core beliefs behind our Anti-Spam policy.
SalesCatalysts practices an Anti-Spam policy so as:
- To Comply with Law
- For example, US - Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM), Australia's Spam Act 2003, HKSAR Unsolicited Electronic Messages Ordinance, etc.
- To Protect Benefits of Every Email Recipients
- To respect the users' willingness on receiving emails.
- To Protect Interests of All Our Service Clients
- Spamming will cause our servers to be blacklisted by Anti-Spam alliances, blocking of email delivery, including normal solicited emails.
Defining Spam
Sending Unsolicited Commercial Email (UCE) is also known as spamming. This lies on whether the email recipients have reasonable expectation on receiving your emails. Even if you put a declaration such as "It is not a junk mail" in your email, it does not mean this is not spamming. Here we include guidelines for your reference:
Non-Spam
- Explicit consent on email subscription, such as from mailing list signup (opt-in)
- Prospects, customers, partners, etc, which you have established a business relationship
Spam
- Sending to email addresses collected from business directories or on the Internet, such as newsgroups, websites and emails
- Using mass email databases or lists purchased or rented online or in the form of a CD-ROM
- Your target audience email addresses contains general addresses like:
- admin@example.com
- hr@example.com
- sales@example.com
- info@example.com
- webmaster@example.com
- support@example.com
- Keep sending emails to those who have already unsubscribed from your email list
- You are falsifying the sender email address