Aug 2024
5

Service Restored on the Evening of August 5, 2024

At 6:00 PM on August 5, 2024, our service was restored after emergency repairs by our technical team. After a preliminary investigation, we found the service outage is related to the recent network instability.

We sincerely apologize for the recent service instability and outage. To prevent the above incident from happening again, our technical team needs to adjust some network settings over the next few weeks, which may occasionally cause service instability.

We’ll do our best to provide stable services during Hong Kong daytime office hours and avoid any impact on you when adjusting network settings. We aim to send the email and SMS campaigns you have scheduled within the specified time. We’re very sorry if this causes any inconvenience to your work and hope you can understand.

If you have any questions or concerns, contact our support team at support@salescatalysts.com or +852 35909333.

Aug 2024
5

Service Outage on August 5, 2024

We’re experiencing a service outage starting from early August 5, 2024. Our team is actively investigating the incident and working tirelessly to restore our service.

We apologize for any inconvenience caused and understand the impact it may have on your work. We’ll continue to provide updates as we gather more information and progress towards a solution.

We appreciate your patience and understanding during this time. If you have any questions or concerns, contact our support team at support@salescatalysts.com or +852 35909333.

Jul 2024
25

Scheduled Maintenance: July 27, 2024

There will be scheduled maintenance on Saturday, July 27, 2024, from 9:30 AM to 1:30 PM (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

Feb 2024
26

Scheduled Maintenance: March 3, 2024

There will be scheduled maintenance on Sunday, March 3, 2024, from 9:00 AM to 5:00 PM (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

Oct 2023
5

Scheduled Maintenance: October 7, 2023

There will be scheduled maintenance on Saturday, October 7, 2023, from 9:00 AM to 10:00 AM (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

Jul 2023
27

System Upgrade: July 29, 2023

There will be a system upgrade on Saturday, July 29, 2023, from 9:00 AM to 1:00 PM (UTC+8:00).

During the upgrade period, you may not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period may be interrupted, so avoid it during the upgrade.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

Sep 2021
20

Scheduled Maintenance: September 25, 2021

There will be scheduled maintenance on Saturday, September 25, 2021, from 9:00 AM to 10:00 AM (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

Jun 2021
24

Scheduled Maintenance: July 3, 2021

There will be scheduled maintenance on Saturday, July 3, 2021, from 9:00 AM to 2:00 PM (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.

May 2021
17

Scheduled Maintenance: May 22, 2021

There will be scheduled maintenance on Saturday, May 22, 2021, from 9:00 AM to 12:00 noon (UTC+8:00).

During the maintenance period, you will not be able to log in to your SalesCatalysts account. Any campaign scheduled to run or sent through the period will be interrupted, so avoid it during the maintenance.

We apologize for any inconvenience caused. If you have any further questions, contact us at support@salescatalysts.com.